Knowledge Management and Collaboration

Team collaboration and social networking software are all the buzz right now, however we need to look at the overall contribution these technologies bring to the enterprise in terms of value before we determine if they should be the new “cool” technology.  Are IT programmers ready to answer the CIO’s question of “How will team collaboration software add value to our business?”?  Maybe?  Maybe not?  What I hope to describe is how you can answer that question and what to look for in order to get your company started using collaboration software to solve real business problems.

Which leads us to our first real question we need to answer and that is – how does collaboration add value to the bottom line of a business?  (more…)

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